Privacy Policy

Last updated: January 13, 2026

1. Controller

The controller responsible for data processing under the GDPR is LOT24.

You can contact us at info@lot24.ma or at our registered address: 71-75 Shelton Street, London, WC2H 9JQ.

2. General Information

Protecting your personal data is important to us. We process personal data only in accordance with applicable data protection laws, in particular the GDPR.

• Transparency about data collection
• Limited use for intended purposes
• Data minimization and accuracy
• Security of processing
• Respect for user rights

Personal data is any information that can be used to identify you personally.

3. Data We Collect

We collect various types of information, including information that identifies or may identify you as an individual:

• Company name & Tax ID
• Contact person name
• Email address & Phone number
• Account login credentials
• Usage data & Technical information

4. Purpose of Processing

We use the information we collect for various purposes, including:

• Providing and maintaining our Service
• Managing your Account
• Processing payments and subscriptions
• Communicating with you about our Service

5. Legal Bases

We process your personal data based on several legal grounds, primarily for the performance of the contract (Art. 6(1)(b) GDPR).

Other bases include compliance with legal obligations and our legitimate interests in operating and securing the platform.

6. Payments (Stripe)

Payments are processed via the external payment service provider Stripe.

LOT24 does not store full payment details. Data processing is handled directly by Stripe in accordance with its privacy policy.

7. Sharing of Data

We do not sell your personal data. We only share it with trusted service providers who help us operate our platform, or when required by law.

8. Hosting

The platform is operated via external service providers including hosting and cloud infrastructure providers.

9. International Transfers

If data is processed outside the EU, we ensure an adequate level of protection through Standard Contractual Clauses or other approved mechanisms.

10. Your Rights

You have the right to access, correct, or delete your personal data. You also have the right to object to or restrict processing.

To exercise your rights, please contact us at info@lot24.ma.